Shine is a national not-for-profit agency providing a range of specialist services that help victims of domestic abuse and their children to become safe, as well as motivate perpetrators to change their behaviour.

What is Shine?

Shine has more than 25 years of experience providing support services to victims of domestic abuse and their families.  They are a leading New Zealand domestic abuse agency with 30 full-time staff and 50 volunteers.  They provide professional crisis and advocacy support for victims including home security upgrading for victims in gravest danger, a specialist intervention for children who were traumatised from witnessing domestic abuse, a stopping violence programme for offenders, and training programmes on domestic violence for health and social service professionals around the country.  They have established effective and long-term partnerships with various government agencies, community organisations and other supporters for the delivery of their services.

What does Shine do?

Their frontline services have had consistently successful outcomes in keeping victims safe and saving lives. These services include:

  • National Helpline 0508-744-633– free to call in NZ, operates 7 days a week from 9am-11pm
  • Safety First – working directly with victims of domestic abuse referred by Police and hospitals to help them become safe
  • Women’s Refuges – and two transition homes for families that cannot be safe in their own home
  • KIDshine – working directly with children traumatised by their experience of domestic abuse to help them to cope and heal
  • No Excuses – a 20-week stopping-violence programme for men
  • Training – for professionals such as social workers, medical staff and police around the country

How is Shine funded?

Funding comes from many sources, including Government contracts (Ministry of Health, CYFS, Ministry of Justice), philanthropic grants, corporate sponsorships, and donations from various organisations and individuals.

If you are in fear for your immediate safety, phone the Police on 111

How much does it cost?

The core services offered by Shine are free. Some services, such as the No Excuses Programme and professional training involve nominal fees.

Link to Shine website


The Shine website provides valuable information (including domestic violence extensive statistics)  for people who are in abusive relationships, and for those who want to help.


0508 744 633 – National Helpline, operating 7 days a week from 9am-11pm

09 815 4601 – Main office line

Email enquiries@2shine.org.nz

Postal Address:

PO Box 90279

Victoria St West

Auckland 1142

Physical Address:

Ground Floor

409 New North Rd


Auckland 1021



0 0 votes
Article Rating

This information was compiled by the Kiwi Families team.

Notify of

Inline Feedbacks
View all comments
Would love your thoughts, please comment.x