NZ Federation of Family Budgeting Services


The New Zealand Federation of Family Budgeting Services Inc (NZFFBS) is a collective of community organisations sharing a common code of ethics, philosophy, and commitment to delivering top quality, free budgeting advice to family/whanau and individuals. The current membership comprises 150 budgeting services nationwide that employ more than 1,500, mostly volunteer, staff.

Last year alone, over 39,000 clients saw an NZFFBS budget adviser and more than 17,000 families were provided with ongoing and in-depth support, education, and advice. When they first came to see NZFFBS budget advisers, our clients had overdue debts (arrears) of well over $27.5 million!

NZFFBS services delivered more than 1,400 community education programmes to schools and community groups last year, including 118 schools, 180 work places, and 764 other community groups.

The community organisations outlined above are all budgeting services in various forms. Some members deliver budgeting help only, others are holistic organisations providing multiple services, still others are iwi-based or client-specific services providing support to their own communities. There are no rules about what constitutes a budgeting service, however the following common attributes bind member organisations together.

Budgeting services are legal entities in some form and all are predominantly volunteer organisations providing free, confidential, and non-judgemental budget advice to family/whanau and individuals in Aotearoa-New Zealand.

The NZFFBS is a national, non-government organisation (NGO) and is the umbrella body for family budgeting in Aotearoa-New Zealand. The NZFFBS National Office provides training, support, and resources to its members and offers advocacy and advice. The office is run by a small, yet highly devoted staff of eight national office staff and four field staff. National Office is in Wellington where it has good access to many Government departments and corporate head offices. The NZFFBS is governed by an experienced Board of dedicated volunteers.

If you feel as though you need more individual, personalized help, then check the national directory at the New Zealand Federation of Family Budgeting Services (NZFFBS) at to find a free local budget service. The Federation has 150 budgeting service centres nationwide, with more than 1,500 staff ready to help families throughout NZ.

The 39,000 clients seen last year by NZFFBS budget advisers have overdue debts of well over $27.5 million! Despite its name, the NZFFBS helps both individuals and families and is free of charge, confidential and non-judgmental.

The Kiwi Families Team

This information was compiled by the Kiwi Families team.

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